Supplier: Gensci Chemical...
1. RESEND POLICY APPLIES ONLY IF THE ORDER IS SHIPPED VIA PRIORITY-REGISTERED MAIL OR EMS SHIPPING.
2. RESEND POLICY APPLIES ONLY WHEN PROOF OF SEIZURE IS PROVIDED (SEIZURE LETTER OR TRACKING INFORMATION)
-In case of no tracking status change nor the seizure letter after 50 days passed - we will talk over and agree "custom" Resend matter, please just provide Us a different address then the one your Order was shipped/seized/lost.
3. Hard/Obvious Resend Policy Term is that when Customer didn't Claim/Receive his Order-Package on time - OR - Customer provided an incorrect address - We are not Obliged to offer and Resend/Refund.
- One time Resolution/Favor POSSIBLE (depanding on customer behavior and what we agree) In such cases - Even up to 25% Discount on your Next Order to help out.
4. We WILL NOT offer RESEND POLICY If You PUT multiple orders to be sent out to the (same) address that has not confirmed to be fully clear (received last shipment) - We're just making sure that YOU are Fine to get all the products You ordered.
[Single address confirms arrival ? - We ship the next part right away to the same address!
The more addresses You provide for Your BIG/Split ordrer - the sooner we ship ALL your products]
5. RESEND POLICY TO:
- WE DON'T PROVIDE RESEND POLICY FOR APO and EPO SHIPPING ADDRESS
- Full ONE Resend policy for ALL products applies ONLY to USA and EUROPE ( EXCEPT IRELAND )