1. ONCE TRACKING SAYS IT LANDED AND REACHED THE DESTINATION, THE SALE IS FINAL..
2 .We are not responsible for eventual:
- obvious postal services errors nor incorrect address provided by customer.
- lost, stolen or damaged items (damaged items could potienlly be replaced based on the customer services descresion - customers are required to submit full photos of package and damaged items, for review) psl is not responsible or liable for the treatment and care with the handling of parcels with the mail carrier services, once all orders are shipped the items are at the mercy of the postal services.
3. Signature required only for international orders
- If strongly requested by the international customer - we can ship out his order without signature (Not registered mail) - But therefore there will be no tracking status available and if the shipment is lost due to any reason - We obviously CAN NOT provide any form of resend. - Sig. Option is safe , otherwise it wouldn't be so popular.
4. Approximate delivery times (from the date when package left sender country):
-express international shipping (international - resend applies only to priority-registered mail) 8-11 workdays
- express usa domestic shipping 2-3 workdays
We reserve the right to ship your order 6 days after funds have been officially collected and confirmed by all channels. (This does NOT include automatic updates from money transfer services that send automatic "Received" updates after sender wires funds, this is automated from providers and does not reflect real actual manual time).
If the user account updates with the following info "PAYMENT DETAILS RECEIVED" this is when the 6 day reserved right begins with the ordering process with shipping.
If anything goes wrong with your payment you will be informed about that asap .
This is due to multiple channel communications & confirmations, different time zones need to be considered as a potential with order status updates or what appears to be delays. Weekends are excluded due to the fact of not being an official calendar working business day, Saturday/Sunday are not in the terms with shipping calculation and T/A.
5. Shipping fees :
- all actual shipping costs will show to You in checkout
if you choose products from different category then shipping cost will be summed (shipping from diferent warehouses ) !!!
6. We ship out all the orders locally (few eu countries) , using only local of those countries postal services.
7. Your Domestic Order tracking number shown/updated in Your PSL account will be active in up to 36-72H. Due to the fact that your Order Tracking number is provided and updated very early.
(Give the track. number aproximatelly 60h. to be active in the system)
8. We hold the right not to ship multiple orders to one address at once.
If you need multiple orders sent at the same time - You need to provide Us with addresses for each and every order that is going to be shipped at the same time.
[If u insist on sending multiple orders to one address at the same time - we will not honor Resend Policy]
9. Large orders are always split into few/couple SAFE shipments (to keep the parcel at reasonable size)
a) When the current part/shipment of your order arrives (please confirm it by mail) , we're sending the next right away.
b) To speed up your large order delivery - You need to provide us with additional addresses.
(we CAN NOT ship multiple parts/shipments of your large order at once to the same address)
[If you INSIST on sending multiple parts of your order to the same address (all at once) - We won't HONOR RESEND POLICY.]