AGREEMENT RULES:

By confirming your order, you are indicating that you have read, understood, and fully accepted this agreement.

1. By using this website, you certify that you are at least 21 years old and possess a comprehensive understanding of all legal matters related to the use and possession of the anabolic steroids featured on this website.

2. We guarantee the quality and purity of the products we ship to be 100%.

3. You have read, understood, and fully accepted our Resend Policy.

4. You have read, understood, and fully accepted our Shipping Policy.

5. You acknowledge that you are not a law enforcement officer or affiliated with any law enforcement agency in any capacity.

6. We are not liable for the misuse of our products; it is your responsibility to conduct thorough research before and during the use of our products.

7. Please note that the colors and tints of products may vary from those shown in the website photos.

8. The contents of your shopping cart will be deleted after 1 day.

9. Loyalty points are not awarded for discounted products.

10. Loyalty points or vouchers created from these points are valid for 180 days; after this period, they will be deleted and cannot be recovered.

11. Any unused accounts will be deleted 2 years from the date of registration.

Thank you for your cooperation and understanding.

SHIPPING POLICY

Attention UK residents: Please note that when picking up your package, you will be required to pay VAT and a handling fee (customs charge). Thank you for your understanding and cooperation.

"We are not responsible for the following eventualities"

1. Once tracking confirms that the package has landed and reached its destination, the sale is officially complete! (Finalized)

2. We are not responsible for any of the following:

- Obvious postal service errors or incorrect addresses provided by customers.- Lost, stolen, or damaged items (damaged items may be replaced at the discretion of customer service - customers must submit full photos of the package and damaged items for review). PSL is not responsible or liable for the treatment and care of parcels by mail carrier services. Once orders are shipped, items are in the hands of the postal services.

3. Signatures are required only for international orders.

4. Package Preparation and Shipping Timeline

- USA Domestic Shipping

Once your user account is updated to indicate that your package is being prepared for shipment, a processing and shipping period of up to 5 days will commence.

In most cases, you can expect to receive your tracking number in your order history within this timeframe. Please note that there is no shipping on weekends.

-International Shipping (Europe and Worldwide)

Similar to domestic shipping, once your user account reflects that your package is being prepared for shipment, the 7-day processing and shipping period will begin.

Please be aware that shipping times may vary based on when payment is processed and the designated shipping day, with a maximum processing time of 7 days. Additionally, there is no shipping on weekends.

5. Estimated delivery times are as follows (carrier delivery time, not depend from us):

- Express international shipping ( from Europe to USA): 6-30 working days (from the moment we post the package).

- Express international shipping ( inside Europe): 3-15 working days (from the moment we post the package).

- Express USA domestic shipping: 2-5 working days (from the moment we post the package).

Please note that delivery times are not within our control and depend solely on the national carrier.

Dear Valued Customer, PLEASE READ::

We kindly ask for your understanding that we reserve the right to ship your order after funds have been officially collected and confirmed through all channels. Please be aware that this timeline does not include automatic updates from money transfer services, as these updates are automated and may not reflect the actual manual processing time.

In the event that there are any issues with your payment, rest assured that you will be promptly notified.

Please keep in mind that our process involves multiple channel communications and confirmations, which may be affected by different time zones. This could potentially impact order status updates or create the appearance of delays. Additionally, please note that weekends are excluded from our shipping calculations, as Saturday and Sunday are not considered official business days.

Thank you for your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to contact us.

6. Shipping Fees:

- All actual shipping costs will be displayed during checkout. If you choose products from different categories, shipping costs will be combined (shipping from different warehouses).

7. We ship all orders locally to a few EU countries, utilizing only the local postal services of those countries.

8. We reserve the right not to ship multiple orders to one address simultaneously. If you require multiple orders to be shipped together, you must provide us with separate addresses for each order.

[If you insist on having multiple orders sent to one address simultaneously, we will not honor the Resend Policy.]

9. Shipping Delays (international tariffs)

We understand the frustration and growing concerns of our customers regarding shipping delays during these challenging times. The global pandemic with "tariffs" has led to understaffed sorting facilities in the US, causing unpredictability and sudden changes in postal services.

We want to assure you that we are actively monitoring the situation and providing the most up-to-date information possible. While we strive to keep you informed, please understand that tracking updates are sometimes out of our control as we rely on postal services.

It is important to note that shipping delays, backups, and irregularities with tracking updates may occur in certain geographical locations. Rest assured, we are doing everything we can to ensure your orders reach you in a timely manner.

Thank you for your patience and understanding as we navigate these challenges together.

Despite the challenges in the logistical supply chain, P.S.L is committed to delivering the exceptional service you deserve. Rest assured, our network is actively processing and dispatching your parcels. Please allow sufficient time for updates once a label has been created. Keep in mind that the postal service may take up to 14 days to respond to inquiries about missing items or lack of updates, but this delay should not reflect on our services. Verify this information with the postal service for confirmation.

Under our standard operating procedures, international shipping typically takes 10-14 business days on average. While domestic orders may experience slight delays occasionally, our domestic service from P.S.L is operating at full capacity. Due to the ever-changing postal shipping guidelines and other adjustments, we have revamped our shipping methods and aligned them with the SERVICE ANNOUNCEMENT ALERTS provided by USPS and other mail carriers. Please refer to the postal service website for any service announcement alerts in your area.

2) We would like to bring to your attention the potential for shipping delays brought on by these global tariffs, backups, or other irregularities with any recent purchases. The logistical supply chain is currently facing challenges due to limited transportation availability caused by ongoing labor shortages and lack of employee commitment, impacting the United States Postal Service and many other businesses worldwide.

Many large industrial businesses are temporarily storing shipments at various locations, placing strain on smaller domestic services while mail centers work to maintain operations for smaller mail deliveries and packages globally. We recommend visiting your regional postal carrier's website to stay informed about any changes that may affect your services and delivery expectations.

3) Additionally, USPS Global Express Guaranteed Services have been modified. For a comprehensive list of international and domestic updates, please refer to usps.com. The Postal Service's priority remains to move packages as quickly as possible. We continuously assess our network capacity to ensure reliable, efficient, and fast delivery service for the American public. We will keep you informed of any improvements in transportation availability and when we anticipate returning to normal service levels with global tariffs returning to normal.

If you have any questions or concerns about your recent purchase, please refer to the terms and conditions that you agreed to during the checkout process.

It is our responsibility to provide you with this information at checkout, but it is your responsibility to read and understand these terms and conditions.

When placing large orders, we always split them into multiple safe shipments to keep the parcel at a reasonable size.

a) Once the current part/shipment of your order arrives (please confirm by email), we will send the next right away.

b) To expedite the delivery of your large order, you must provide us with additional addresses.

(We cannot ship multiple parts/shipments of your large order at once to the same address)

If you insist on having multiple parts of your order sent to the same address all at once, we will not honor our resend policy.

RESHIPMENT POLICY

EUROPE ----> USA:

(Effective for international orders placed after May 2nd)

WE DO NOT PROVIDE ANY OFFER IF PACKAGE FROM EUROPE WAS SEIZED AGAIN ON SAME SHIPPING ADDRESS

(in such case if you used again the address where the package was previously seized/lost , our refund/reship policy does not apply here)

We regret to inform you of some temporary adjustments to our reshipment policies within our network.

For the next few months, we will not able be offer you one free reship from Europe warehouse to USA.

During that time we will only be able to offer you a 80% refund (from total you paid, not from total your order was) as voucher to use ONLY with next order in USA DOMESTIC warehouse.

These changes have been implemented due to the stringent regulations and tariffs impacting postal services and customs globally. We greatly appreciate your understanding during this challenging period. Thank you for your cooperation.

1. The resend/refund policy is only valid when proof of seizure is provided, such as a photo of the seizure letter.

- If the tracking status remains unchanged and no seizure letter is received after 40 days, customers can request an internal investigation with our shipping department. Our quality control team will then determine the best course of action for the order. All parties involved will communicate with the customer to approve or disapprove a refund or reshipment. Please have a new and clean shipping address ready to provide to the shipping department, as it cannot be the same address where the previous order was seized, lost, or damaged.

2. Our strict resend policy dictates that if customers fail to claim or receive their order on time, or if they provide an incorrect address, we are not obligated to offer a reshipment or refund due to incorrect shipping information. It is your responsibility to double-check your shipping details before completing your purchase. ALL SALES ARE FINAL.

- In special circumstances, we may offer a one-time courtesy resolution or favor, depending on the customer's behavior, how they approach customer service, and the terms agreed upon. In these cases, we may even provide a generous 25% discount on your next order as a kind gesture. So, keep it classy and you might just score a sweet deal on your future purchase!

3. We want to make it clear that we are not to blame for any mishaps that may occur during the shipping process. This includes any mistakes made by the postal service or if a customer provides an incorrect address. If your items are lost, stolen, or damaged (although we may consider replacing damaged items on a case-by-case basis), we kindly ask that you provide us with photos of the package and damaged items for review. Please keep in mind that once your order is in the hands of the postal service, we can't control how they handle it.

4. We have a little rule here at PSL - if you place multiple orders to the same address without confirming that you've received your previous shipment, we won't be able to offer a resend policy. This is just a precaution to ensure that you actually receive all the goodies you've ordered. After all, we care about your safety and want to make sure you get what you paid for!

Please always confirm with customer service that all addresses have received all parcels before we ship the next portion of your pending items. The more addresses you provide for larger orders, the more parcels we can ship at once. This means we can ship all your products sooner and complete your orders faster.

USA DOMESTIC:

Full one free reship offer if package not be delivered after 20 days from moment when tracking# was created. New shipping address will be needed.

EUROPE DOMESTIC:

Full one free reship offer (except for the countries listed below ) if package not be delivered after 20 days from moment when tracking# was created.

No reship/refund offer to :

Ireland, UK, Sweden, Norway, Finland, and Spain

We also not provide reship/refund for packages that are shipped form Europe to:

Canada , China ,South Korea