Every time that your order STATUS changes , we automatically email you a complete information.
The full Information EMAIL is sent out to you the exact same time when the STATUS is updated.changed.
(Make sure you check your SPAM folder as well)
[status]: AWAITING PAYMENT / PAYPAL DETAILS - Mean that your Order is still CURRENT and FINE and that we still await your PAYMENT CONFIRMATION.
[status]: "PAYMENT DETAILS RECEIVED" - We've received Your payment info and we'll pick up Your payment in up to 3 working days.
[status]: "PAYMENT PICKED UP" - It means we've picked up your payment and your order will be shipped out in up to 3 working days. Your order tracking number will be available in up to 5 working days since this STATUS shows up.
[status]: "ORDER SHIPPED" - Means that your order has been shipped out and it's tracking number will be provided by email and will be vissible at your order history/account as well, therefre you can put your next order and take adventage of our LOYALTY PROGRAM (More information in our FAQ section)
[status]: "ORDER DIVIDED" - Means that your order was split into 2 (or more) shipments - Due to Order size , you will fine more details in our shipping terms and FAQ section.
[status]: "PAYMENT ERROR" - Means that your payment has an issue , in that case we'll email you with details of the error and resolve the problem. (always check your email spam folder)
[status]: "ORDER CANCELED" - Means that your order has been canceled , we never receiverd any payment details from you, in that case just put a new order or if you sent us already money please provide paymebt details.